Sydney

This machine has a recurring issue with the clutch burning out. In 7 years the clutch has required replacement. It was under warranty the first two times. Now 7 years after purchase the clutch has burned out again and Dyson will not stand behind their defective product. They are offering to repair if for $200 or give me 15% off the purchase of a new crappy Dyson machine. Several friends have also told me about their Dyson vacuum cleaners lasting for a maximum of 6 years. It's a consistent story. Don't waste your money on these products. You will have a terrible product experience and an even worse customer support experience!