We were excited to have our 3 bedroom bungalow cottage interior painted and chose Reno Painting who were on time and organized but that was it. The quality of painting was extremely poor, missed the bottom of base board, paint splatter on fridge and comforter, made a mess of our tub where they cleaned their brushes/rollers, paint missed on trim, painted door hinges, paint on widows and missed painting the top of wall 6 inches below ceiling. Rob said he would patch small holes in drywall and drywall imperfections which he talks a good game but just painted over it. When we called Heather to inquire if they painted or sub contracted it out, they said they did. Heather was rude, condescending and said " if " she came back she would charge us. I am not sure what was more shocking, the painting or how they responded to our concerns. We have dealt with a lot of great contractors over the years in Orillia but got hurt badly on this one.
- Approximate cost of services:
- $2,600.00
- Company Response
This is total not true. We did not paint over any hinges.orsplatter and paint.floors and tub were covered 100% have pictures of before and after.your husband meet us there spent 45 min going over everything and chating.His words were we did a fantastic job and was very very happy .Everything we said we would do was detailed on paper and done .Every thing was gone over with Glen (your husband) and we left with him saying everything was great. You called looking 2 days later saying it should have 3 coats of paint applyed, and got upset when I said there would be extra charge to come back and apply 3rd coat .Very sorry your not happy but we did do a good job.
