Reviews

10/10

A true homestar! John called almost instantly, arrived a few hours later, installed in record time, cost on quote. John is top drawer in terms of service. Polite, professional - you can't do better. Excellent value. Don't hesitate.

Approximate cost of services:
$170.00
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Company Response

Thank you for your awesome review!
It was a pleasure doing business with you.

10/10

These guys are absolutely the best. I've called them twice in the last couple of years, once to replace a leaking bathtub drain, and most recently, to replace 3 toilets and our inside water shut off valve. I can't recommend them highly enough. They replaced 3 toilets in as many hours, carried off the old ones, and left the bathrooms immaculate. During the plumbing inspection they found that the inside water shut off valve was no longer working right and they came back 2 days later (took that long to arrange a external shut off with the city) and replaced the valve in under 2 hours -- a major job. The great thing about them is the quality of their people -- they are very courteous and perfectly skilled. Same with their office front. You get email notifications of when they are on the way, they arrive when they say they will, and after it's all done they call back to make sure you're happy. People skills of this caliber aren't often found and I've dealt with them often enough now to realize it wasn't a fluke. You will pay a little more but you can have absolute confidence in the quality of the work and the guarantees.

Approximate cost of services:
$3,000.00
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Company Response

Hello Landseye, thank you for taking the time to share your positive experience with our technician and Mr Rooter. We recognize that exceptional plumbing is about more than fixing your plumbing concern; it's about assuring that you hired the right company from the time we answer your call. Our plumbers arrive promptly and get right to work. They complete the job with the perfect combination of speed and accuracy so the work is completed efficiently. Thank you Landseye for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

10/10

Had an issue with the heating element on an older dryer and problems with drum rotation. All fixed! Sam is great and I don't think he ever sleeps: he came at nearly 10p on a Friday evening and had the problem taken care of in a very short time. I can't recommend these guys highly enough. Very acceptable rates, quick, courteous, you couldn't ask for more. Absolutely the best.

Approximate cost of services:
$150.00
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Company Response

Thank you very much Landseye for taking the time to write a review for our work. It was a pleasure fixing your appliance. We appreciate the business of great client like you. Looking forward to serve you in the future. Best Regards, Sam Alexander.