I bought in 2006 and closed in January of 2007 an inventory home that was rated Energy Star. First of all, they didn't have the home finished despite sitting vacant since the previous summer and all they had to do was finish the interior flooring, paint, and kitchen. Sadly, I had NO kitchen when I moved in and had to wait 3 days for a cheesy island to be installed as a temporary kitchen. Then when the kitchen arrived, half of the cabinets had cracks in them and had to be replaced. On top of this, as they installed them my hardwood flooring was scratched badly in the kitchen. I found my house was extremely drafty on the second floor so I had them check it out and apparently there was NO insulation in the attic area, so they had to come in and fill it (so much for being an ENERGY star home!!). I thought by having an ENERGY STAR home I would receive better attention due to having paid extra for these special upgrades, but I was sadly mistaken. They didn't deal with my deficiencies until I contacted Tarion for my one year, then I had to do it again for the two year inspection as well. So there was $100 out of my pocket to make sure they did everything that they are supposed to do as a builder. Ridiculous!!! The icing on the cake is that I FINALLY got back the required deposit I had to give to these @ssholes upon signing and closing the agreement. Many residents on the street had to get together and contact a lawyer to get our deposits back, It was over 10 years that they had our money, can you imagine the interest they collected on it?!! Unfortunately, legally they can hold the funds for up to 7 years according to the Town of Whitby, but 10 years is outrageous!! Stay away from this builder, they are so horrid it is not even funny. Apparently they are affiliated with Kaitlin Homes, and I have friends who bought from them and were just as unimpressed. They must pay their trades garbage salaries because the trades how no pride in workmanship. Just get the job done is all they care about. You are better off getting a custom home.