Dana in Ajax

I remembered Joe had fixed a couple appliances for me in the past and called him to see if he can fix my relatively new built in oven. He called me back within 30 mins and came out to my house on the same day! The actual manufacturer's service company had given me an appointment for a week later and also said I would have to be there during a weekday before 4.00pm- which for the average working person simply does not work. Joe showed up at a time that was convenient for me - after work, and fixed the problem in a time that exceeded my expectations. No waiting for hours and hours for a service person to show up. He is extremely prompt! Aside from the fact that Joe is clearly an expert at his job, he goes far beyond that technical knowledge and delivers where it most matters..TRUE CUSTOMER SERVICE . ..I hope this man never retires!!! THANK YOU JOE FOR A JOB WELL DONE!!

Joe returned my call promptly, came by and and assesed the problem in less than 5 mins and then promptly resolved the issue in a quicker time frame than I expected. His service was exceptional. He is very knowledgeable and experienced and when he fixes the problem he gets it right!. Joe also serviced a dishwasher for me about 5 years ago and it has been working pefectly since...when you call this company..make sure you ask for Joe!