Reviews

10/10

We contacted the company to replace the roof of our home. Mark Stone and his team completed the work to our satisfaction. The team worked well together and paid careful attention to the details of the work. The debris were removed and the property left tidy. Thank you, Mark and your team, for a job well done!

Approximate cost of services:
$8,900.00
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Company Response

Thank you so much for the review. It was our pleasure to replace your roof. Our goal is always make sure the customer is completely satisfied. Look forward to working with you again.

10/10

We are very happy with the work performed by our plumber, Chris Cochrane. Prior to the work he explained what was involved and provided a quote which was accepted. He kept us informed as to progress. The work was completed to our entire satisfaction and the work areas were left tidy. Chris has been to our house before and with Chris on the job we have no worries whatever. We have no hesitation in recommending both Mr. Rooter and Chris.

Approximate cost of services:
$2,242.00
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Company Response

Hello Shah and thank you for posting this review for Mr Rooter Plumbing and our technician Chris. We are so pleased to hear about the great service that you received and deserve. It is this "above the line" customer focus that allows us to maximize our customer loyalty. We are happy to know that you were comfortable, kept well informed and your home was kept neat and tidy as well. Thank you for choosing Mr Rooter and have a great day!

10/10

The yearly furnace service was performed by John Park. John took the time to explain the checks that were performed and the state of the equipment. The work area was left clean. He also arranged for our AC to be serviced later, and made an appointment for the duct cleaning.

Approximate cost of services:
$119.00
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Company Response

Thank you for your support.

10/10

I wish to commend Stephen Oh for the work performed and time taken to explain to me what was done. The work was completed in a timely manner and the work area was left clean. Thank you, Stephen.

Approximate cost of services:
$51.00
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Company Response

We love receiving feedback for the team and appreciate this great review for Stephen!

10/10

We recently replaced the eavestrough and disconnected the downspouts of our home. The end-to-end process was well managed by the father and son team, Harvey Stone and Mark Stone. The process started with Harvey Stone responding very quickly to our inquiry and he visited us and provided advice and an estimate, which we accepted. The installation was managed by Mark Stone and his crew, who went to work immediately and I could see their professionalism and attention to detail in what they were doing. They left the impression they were committed to doing a perfect job and ensuring customer satisfaction. Mark and his crew succeeded. My wife and I are very pleased with the quality of their work. This afternoon we had a thunderstorm and their work held up well. Keep up the good work, and thank you Harvey, Mark and the crew for a job well-done.

Approximate cost of services:
$2,100.00
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Company Response

Hello Shah, Harvey and I both strive for customer satisfaction. We're both extremely pleased to know how satisfied you are in our workmanship and our service. Thank you so much for the feedback. Look forward to working with you in the future. As always we appreciate referrals to family and friends.

10/10

We are very pleased with the quality of work performed by Chris Cochrane in the replacement of the two toilets and vanity unit. He arrived on time and went to work immediately and impressed us with his attention to detail. After the work was completed, he cleaned the work areas and left them spotless. Chris was assisted by Nathan and both of them were friendly and professional.

Approximate cost of services:
$2,900.00
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Company Response

Hello,

Thank you for leaving us a review, we greatly appreciate it. We hope that should a problem arise in the future you do not hesitate to call on us again.

Thank you for choosing,
Mr. Rooter Plumbing