I obtained 3 quotes for our roof and went with 123 Roofing after a very detailed and informative 1+ hour meeting with Joe via Zoom. He laid out his plan which included drip edge, ice and water shield, synthetic underlayment and reconfiguring our attic vents. After I mentioned that we have noticed a greater temperature imbalance between the main floor and upstairs over the past few years Joe suggested upgrading the vents to move more air. His quote also listed additional costs that could arise once the job was started (additional layers of shingle removal & disposal, plywood replacement) so that there would be no surprises. Ian and his crew completed the majority of the work on Friday/Saturday with an additional couple hours the following Monday. Ian communicated with me throughout the job and showed me in progress photos. Clean up was pretty thorough although I did pick up the odd bits and pieces myself afterwards. Certainly not a deal breaker - it’s a messy job after all. It’s been a little more than a week and we definitely notice that the temperature difference between the main floor and upstairs is more balanced and we have not had the A/C running as often. Joe also reached out to follow up about this afterwards. I generally end up with a feeling of buyers remorse after most big ticket expenditures. That’s not the case here with our new roof.

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Company Response

Hey Jason... Thank you for the thoughtful commentary. This is exactly the type of service we aim to provide. Easy when we have great clientele! Cheers!