Reviews


First Review

10/10

One Saturday morning I was listening to Jeff McArthur of Pure Air Experts on 640 AM radio and I heard him say that our inside air quality is more toxic then the outside air. That made so much sense to me as this year’s summer weather has made the air quality in the city the worst I have ever seen. I called Jeff and left a message on his voice mail as I was interested in his free home assessment. That same day Jeff personally texted me back and we made a quick appointment date for him to attend. Jeff attended my home and provided an immediate assessment of my home. His assessment really woke me up as I had a very high particulate amount in the millions. Jeff is so passionate about everyone’s health and is very knowledgeable about the product he sells. He explained my options and I agreed with his assessment that I needed a whole house HEPA Purification system to dramatically decrease the particles in my home. Jeff and I immediately made an appointment date for the install. Jeff was always in contact with me. On the install date, Jeff was on time and installed the whole home HEPA 1000 in no time at all and turned it on. I immediately could feel the difference in the air quality in my home. The air was lighter and felt so much cleaner. Jeff cleaned up after himself and showed me the inner workings of the Purification system. I highly recommend Pure Air Experts if you looking for a healthy home as it is the most important investment to make. Thank you again Jeff and Pure Air Experts, you are a breath of fresh air.

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10/10

I was having an issue with installing a video doorbell to my existing hard wired unit. I called Solutions Electrical and spoke to Tony and I emailed him the video unit I was going to install and he called me back and said it was an easy fix as he did some research and came up with a solution. He was going to upgrade the doorbell transformer. I didn't want someone coming over for just that so I had him add a few other fixtures to install including my bathroom exhaust fans that required replacing. All of the items were installed on two different days and at both times the installers were on time, cleaned up after themselves, and were very professional. If you have any problems with anything electrical Tony is the person to call. Very knowledgeable. This was my third time Calling Solutions Electrical.

0 of 2 people found this review helpful.
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Company Response

Thank you so much for taking the time to leave a review Mark, we are sorry for not responding to you sooner. We are glad Tony was able to help you find an easy fix for your video doorbell, we look forward in being of service to you in future.

10/10

I had a problem with two of my existing cameras and looked up security firms that could help me with the issue. I called New Age Security and spoke to Rino. He was very knowledgable about the products and what I required. He didn't even try to up sell me on higher priced ones. We came to an agreement and within the week I had a pre-consultation and then his install crew came and replaced two cameras, installed the DVR and Skybell video door bell. We had a little issue with the doorbell as it wasn't working properly so I called my electrician to correct the transformer problem. The New Age Security team is incredible, the installers were on time, cleaned up after themselves, re-wired my video cameras and DVR much better than the initial installers. The team was always in contact with me either by email or phone. We reviewed all the video options, setup, etc... over the phone/computer. Very helpful, professional and patient. The team also gave me a courtesy call and an email a couple of days later to see if everything was working. I would most definitely refer New Age Security to all who are installing new or replacing older video equipment.

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Company Response

Hello Mark,
Thank you for the great feedback. We are pleased to hear that you are happy with your new Video Intercom and that your Surveillance System is working as you expected. It was a pleasure working with you on this project. Thank you for your business and we look forward to working with you again.
Sincerely,

New Age Group

10/10

I called Apex Window Films for security and tinted window film installation and made an appointment. Dean attended the house and brought some samples with him. Dean gave some suggestions and we chose an installation date. The installers came on time, were very professional and cleaned up after themselves. Dean attended also and completed the job, he is a perfectionist. The heat from the sun in the house just dropped considerably as my aircon is on much less. It was a pleasure to deal with Dean. I highly recommend this company to anyone looking for security and tint film for their windows.

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Company Response

Thank you very much for your great review Mark! We are glad that you are happy with our installation and are enjoying the benefits of the window films. It is also very gratifying to know that we have another happy customer. Your feedback and kind words are greatly appreciated!
Best Regards from the Management of Apex Window Films

10/10

My side door lite cracked and I checked on the internet for glass companies to call for a repair and replace. I called a few well known glass companies and received a quote over the phone. I still wasn't satisfied with their responses. I then checked Homestars and found Chris Screening And Glass. I spoke with Hayes and I gave him my measurements to the side lite. He was quick to email me back with a price. I immediately gave him the job as I was satisfied that he was knowledgeable about the replacement thermal window as well as competitively priced. I made an appointment with him to attend and take the final measurements and he told me that he would install in two weeks time. On the install date, Hayes and Chris, attended on time and replaced the side lite in less than forty minutes. They also cleaned up after they were done. I would most definitely refer Chris Screening and Glass to all who require new or replacement windows.

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10/10

In late 2010 I called New Steel Roofers to do the roof of my house and they did a great job. This time I called because the roof on my garage was deteriorating. I called and spoke to Holly who was very professional and I gave her all the details on my garage and she said she would email me with the price and the job description. It wasn't long before I received the email and I immediately accepted the proposal for the Eco-tile. Holly was always involved in the process by either calling or emailing me at the earliest. Within less than a month, I had the roofing product delivered and Reddy attended two days later and began installation. Reddy was on time, clean, professional and meticulous. He was a true expert on the install. I just wanted to thank all at New Steel Roofers for another job well done. New Steel Roofers is truly a great company to deal with.

1 of 1 people found this review helpful.
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Company Response

Thank you for all your kind words. It was great working with you. Enjoy your new roof!

10/10

I needed a new exterior gate and interior hand rail so I went onto homestars and called a number of metal fabrication companies for a quote. I had one company who gave me a quote over the phone another came over without me being there to tell him what I wanted and left me a detailed quote in my mailbox. Then I called IMW and spoke with Nino. He immediately set up a date too come by and see what I needed. Nino was always in constant contact with me either by phone, email or text. He sent me a quote by email and I found that IMW was very competitively priced. I gave the job to IMW. Nino then set up a date for measuring and then installation. Dan and Jaime then attended and installed the gate and handrail. They were on time, fast, courteous and cleaned up after themselves. I would definitely refer IMW to all as it is a very professional company. The quality of their metal fabrication is excellent.

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10/10

Called Solutions Electrical for a second time. I purchased new exterior fixtures for my home and needed them to be installed. I spoke with Sue and she immediately started the ball rolling. Tony called and set up an appointment to come over. Just two days later Tony came over and looked over the job and I had come up with more things for him to add to the estimate. A day later Tony sent the estimate by email and I quickly made an appointment for his crew. A day later Joe and Stephanie attended and started the electrical install. The job took a couple of days. Joe and Stephanie were always on time, courteous, and very professional. They cleaned up after they completed each fixture. They also installed a dedicated line for my washer and installed two ceiling fans. I would highly recommend Solutions Electrical. They are very skilled electricians that do a proper job and don't cut corners like others. Thanks in advance to all at Solutions Electrical.

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First Review

10/10

I was looking for a professional caulker for my home and could not find any on Homestars so I asked my stucco contractor (Zoltan from ZK Stucco). He referred me to Richard of Richard Construction. I called Richard and he immediately came over looked over the residence and told me where he would be placing the caulking. He gave me a very competitive quote. The stucco had not been completed on my house but Richard kept in touch with me at all times. When the stucco was done Richard made an early appointment with me. Richard arrived on time at 7 am and was very proffesional even showing me that he matched the caulking to the stucco on the house. He is very skilled at what he does ( +25 years experience) and he took his time. I would highly recommend him for any caulking job as thats what he specializes in. I was very impressed. Thanks again Richard.

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10/10

I started looking for stucco companies after my stucco all around the house and garage had cracked as result of construction vibration in the neighbourhood. My insurance had denied the claim but that's another story. Once again went to Homestars and looked up about 7 stucco companies. I called them all and the first one to see me was ZK Stucco. Zoltan came over that same day and told me what he was going to use, how he and his crew were going to do the job and the length of time the job would take. Zoltan was very professional and courteous. He was very comforting as this was a very large project. He then told me that he would be emailing me and describe the extent of job in an email. The other companies were not so professional as three of them gave me quotes after I sent them pictures of the property in a phone text without ever seeing the property. Two other companies came and none could tell me what Zoltan did. The last company never even gave me a quote even after I called them twice. As a result of the comfort level I had with Zoltan I gave the project to Zoltan. Zoltan and his crew are honest, trustworthy, courteous, efficient, on time daily, patient and extremely knowledgeable at what they do. The project started and finished on time. The project took them exactly 15 days to complete as Zoltan stated. His quote was very competitive and the final product was brilliant. When the job was complete he and his crew cleaned up my house and my neighbours house as if nothing had ever happened. I would definitely recommend ZK Stucco. I would like to thank Zoltan and his crew Josef, Alex and Randy for an incredible job.

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Company Response

Thanks Mark!

10/10

My wooden fence went down in a windstorm for the third time and I called a number of fence installers from homestars website but not one of them called me back so I did a little research on the web and called a few more. The only one to call back was Tony from Total Fence Inc. and he quoted a price right over the phone. We were in contact with each other and the only day I had free was Tuesday afternoon. Tony sent his two man crew and they were on time and had my 50 ft fence installed in a couple of hours. His crew was very good and cleaned up after they were done. I just want to thank Tony and his crew. There are only a few installers that continue there fence installation throughout the winter and you can depend on Total Fence to get the job done.

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10/10

My 18 year old garage door remote was not working properly and it was having a hard time opening and closing my garage door. It was very annoying at times. I gave up and went for my IPad and looked up Homestars.com. I looked up many garage repair companies and came across Maple Leaf Garage Doors and I really liked his reviews. I called on Wednesday and immediately spoke with Steve and asked him a few questions with regards to my remote and garage door opener. Steve immediately advised me to replace the old unit with a new unit and he even told me that Canadian Tire was having a Black Friday event on Thursday and the price of the unit was $199.99 and that it was a great price as even he could not sell this unit for less then $399.99. He gave me an install price of $100 and told me to text him when I had bought the unit. On Thursday I went to Canadian Tire and purchased the unit I then texted Steve and he immediately responded that he could come by later in the day. Steve arrived on time and installed the unit and set up all my codes and remotes. He even set up my homelink in my car. All my remotes work really well. Steve is very honest and professional. He even cleaned up and took the old unit with him. I would definitely refer him to all my friends and family. If you think you want to install the unit yourself don't even bother it's not as easy as you think. I watched Steve when he was putting the unit together and it took him less than 5 minutes. He took another 20 minutes to finish the job and another 10 minutes patiently explaining how the unit works. Thanks Steve for a job well done and your advice as I saved $200 dollars.

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Company Response

You picked a good time to change your unit. You'll never find that price again. Thanks for the review

10/10

I needed to replace my basic 25 x 16 air filter and a humidifier. I went directly to the Homestars website and began to read the great reviews for Cozy World. I called and spoke to Fred and told him what I needed. A date was set for him to attend and see the furnace. He attended and a quote was given. He was very honest and knowledgable about his products. I decided to go with the Lennox PureAir filtration system and the Honeywell humidifier. Another appointment was made and two days later he arrived and installed them both. The installation went smooth and Fred was a perfectionist. He even cleaned up after when he was done. I have dealt with all the bigger HVAC companies and they don't even come anywhere close to Cozy World. Fred is an absolute professional. I would like to thank Fred for an excellent install and from now on I will be calling Cozy World for my service / cleaning even though I have two years left on a service contract from one of the big HVAC companies. Fred also provided an email link for a Lennox rebate. I only had the filter and humidifier done a day ago and the air in the house is extremely clean. The PureAir system really does make you breath easier so if you do have breathing problems like asthma you will be relieved to know that it really works.

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10/10

I have an oak tree that grew really tall and it needed to be reduced. I immediately searched on HomeStars and called six tree companies for a quote. Three companies came and gave me a quote and Andrew of The Re:Leaf Group was the most professional. The other three companies didn't even call me back after I left two messages. Andrew was given the job and we kept in touch by e- mail. Andrew and his crew were on time and completed the job to perfection. Thanks Andrew I will definitely call you for my next job.

2 of 2 people found this review helpful.
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10/10

I attempted to start up my gas fireplace but it's good days were over. I searched on Homestars.com and found Gas Fireplace Service and Repairs. I read most of the reviews and then called Imran on a Saturday night. He answered and an app't was made. Imran called the next day and confirmed an app't for the following day. Imran arrived on time and checked my old GFP and told me that he couldn't save her. He then explained my options. An app't was made for a week later for the big overhaul at my request. Once again, Imran came on time and was very professional, dedicated, and knowledgable. He even cleaned up after himself. After a week, Imran even was courteous enough to call us back to ask how it was working. Thank you Imran for returning our illustrious old flame back into our home. We are enjoying it immensely.

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Company Response

Hi Mark, Thank you very much for taking time to write me a very nice review for the job which I did for you. As a customer who appreciate my services you and your family God willing, will always be on my priority customer list for service in the future if needed. May God bless you and your family and have a safe and wonderful holidays and coming new year.

10/10

I am really sorry for the late review but two years ago I had called Darren from North Shore to re-do my eavestrough and add a leaf guard system. He attended my home and gave me a quote on removal, disposal and install of my eavestrough. A date was set for the install even though it was the long weekend. He was on time, the quality of his products are excellent and his follow up was great as well. It was definitely worth it to add the T-Rex leaf guard system. I don't have to clean my eaves twice a year saving me a whole lot of time. I would like to thank Darren and all at North Shore for the great install.

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Company Response

Thanks, Mark. You can still appreciate the time saved with the leafguard installed. Laura

10/10

I knew I needed more attic insulation but I had stalled it for some time as I didn't know who to call. I immediately went to the Homestars site and picked Zenic Insulation. Zenic gave me a quote over the phone and we had arranged the next day for him to attend to top up the attic. Zenic and his employee attended a half hour early and the job was done in an hour. Zenic even fixed a bathroom exhaust venting pipe which was improperly attached. When the job was done he even showed me how much insulation he had blown in. After a week you can really feel and hear the difference. I just wanted to thank Zenic for his outstanding service.

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Company Response

Thank you Mr .Mark.Zdenek

10/10

Called Nimbus for a second time. This time to install a whole house de-chlorinator. Wayne attended and in a short time it was installed. He was on time and was very knowledgable about the products he installs. It works fantastic. No more chlorine smell after showers. It makes a big difference as you can see the results when you open your washing machine and dishwasher. The quality of your products and the price was second to none. Keep up the good work.

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Company Response

Thank you Mark!

10/10

I have been researching companies and alarm equipment for over a year and then saw Skywire on Homestars.com. They had great reviews and a very good web site so I called them up. A meeting was set up within days and Paul attended. He answered all of my questions. An installation date was set shortly thereafter. On the install date, Paul and his crew, Chris and Phil, attended on time and within half a day the job was complete. His crew did a great job as they cleaned up after themselves and even set up the cameras on all the TV's in the house for viewing. After the install, Paul patiently went through how to operate all the equipment. He even set up our smart phones and Ipods with the appropriate app to monitor our cameras when we're not home. Skywire was a pleasure to work with as they are professional from the get go. I am also very impressed with the quality of the equipment they used. Everything is working great. I would like to thank Paul and his crew for the excellent install.

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10/10

This was the second time I called Alex from Entrydoors-Toronto as I wanted to replace an old side entry door. Alex attended in February and I quickly decided to replace the side door with his best fibreglass entry system just like I had done with my front door. Alex told me that he would be sending another installer by the name of Denis when the door was ready. At the end of March, Denis called me and gave me notice that he would be attending to install. Denis arrived on time at 9 AM and did a great job. I was impressed with his patience and workmanship as he spent the whole day right until 6 PM. I want to thank Alex and Denis on a job well done. I have been receiving a number of compliments for the side and front door. You have really transformed my house with your entry door systems. Your quality in workmanship and products is second to none.

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Company Response

Hi Mark,
Thank you so much for excellent review. All my installers are perfectionists - that's why you like them :).
Enjoy your new doors.
Sincerely,
Alex

10/10

I called Good Looking Homes in February after calling three other fence repair companies. The only one that returned my call was Liam and I advised him that part of my side fence had deteriorated and fell over as a result of heavy winds we experienced. Two posts had snapped off at the bottom. That same day he sent Stewart and we came to an agreement to repair the fence as soon as the weather would agree with us. Liam was constantly in contact with me and then as the weather improved he set up a day that was agreeable to both of us. Stewart and another employee came on a Saturday about three weeks later and finished the job. He even re-spaced the boards on the length of the fence so it wouldn't fall over in a wind storm again. I just wanted to thank all that were involved.

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Company Response

Dear Mark, thank you for your review. We are glad that you found working with Good Looking Homes an easy process. To us, the entire job is one fluid process and thus clients should feel at ease during any point. Thanks again.

10/10

I called Drainworks Plumbing in March as I was not receiving any hot water. After 3 calls in two months to Enbridge about their hot water tank. They came and told me I needed a new tank until I finally figured out what the problem was. My mixing valve was defective and not working properly and that is when I made the call to Drainworks. I received excellent service again. Right from the get go. The initial call and then the same day service. Phil came and within an hour had completed the job and he gave me a new shut off valve as the original was stuck in position. This was the second time I have used Drainworks and their sevice and workmanship is second to none. I thank you again on a job well done.

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Company Response

**Thanks Mark** We certainly are grateful for the review and thank you for sharing this experience here for others to see. It is very rewarding to know that you are continually happy with the service you receive. It is also a joy to know that we are your choice for any plumbing or drain service needs. Thank you for your patronage and thank you for choosing DrainWorks.

10/10

I decided to do a complete front yard makeover. I called Joe from Greenscape and told him that I was looking for something completely diferent. What I wanted was a lawn free front yard with soft and hard materials and something that would be mostly maintenance free. I was tired of cutting a front lawn full of weeds since we can't use pesticide anymore. He came up with a large rock garden with planting materials surrounding it and a change of driveway from asphalt to a mixtuure of flagstone and patio stone. After a couple of weeks Joe and his crew showed up and immediately noticed a water main leak from the boulevard. City of T.O. Water Dept took their sweet time and stalled us 9 days before they repaired it. Joe and his crew came back and as a result gave me a new water service line with a 3/4 inch pipe. The water pressure now is incredibly powerful. The job took a couple of weeks to complete. No words could describe what he had created. I was speechless. The rock garden was perfect and the driveway turned out fantastic. with his decision to mix real and man made stone. The job was completed 2 months ago and I am still receiving compliments. I have had numerous real estate agents stopping by and asking me to sell. I continue to refuse there offers as I am enjoying my front yard immensely. I wanted to thank Joe and his crew for their outstanding workmanship. Their hard work transformed this tired front yard into a photo op setting.

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10/10

I found New Steel Roofers on Homestars when I was researching for the best quality roofing materials and installers. A metal roof is a big investment, I called New Steel and Max came to my home. I found him to be a very honest salesman. He showed us the products and clearly explained the workmanship/shingle warranty. He was very knowledgable about the products his company sells. I was sold on his product (Allmet Granite Ridge Onyx) and his company. A couple of weeks later his crew (Dan, Josh and Brandon) showed up and finished our small roof in one day. The new roof looks great. A couple of days later we had 100 km/h winds and driving rain. The steel roof withstood the elements very well and what was really amazing was I couldn't hear anything. New Steel Roofers gives me even more confidence that it will deliver on their workmanship and products warranty as promised. I wanted to thank New Steel Roofers for a job well done and my peace of mind.

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10/10

I found ENTRYDOORS-TORONTO on Homestars while looking for a top quality fibreglass door and installer to replace our old entry door system. Alex came to our home and provided his door protfolio on his Ipad and showed us some colour samples. I chose his best fibreglass door. Just last week the company's installer Gabriel installed the door and ever since have been receiving many compliments. He did an absolutely perfect job inside and out. . He spent the whole Saturday from 8:00 to 5:00 to complete the install. The attention to detail from Entrydoors-Toronto especially the top notch entrydoor system and installation was next to none. Thanks Alex and Gabriel. I will be calling you again next year to replace our side. door.

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Company Response

Mark,
Thank you very much for excellent review. It is my pleasure to deal with such great customer like you. Don't hesitate contact me if you need my help.
Sincerely,
Alex Sel

10/10

I have a custom leather sofa in very good condition except the leather on the cushions wore down and the sponge inside also deteriorated. I called Milton of T.J. Fine Upholstering Furniture after I was given a referral by another homestars company (Wood Specialties-Jeff). Milton came by my home, gave me an estimate and then took one of the leather cushions so he could match the baseball stitching, piping and size. He then told me he would complete the job in three days. After three days, Milton returned with my new cushions and he matched the stitching, piping and size exactly to the sofa. Milton did a great job with the baseball stitching as it is very difficult to do. I do remember years ago when the custom sofa maker stated that he would never do another sofa with the baseball stitching and piping ever again.

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10/10

I just completed a kitchen reno and our kitchen table and chairs did not match our new colour scheme. I got some estimates for refinishing from other companies but was not completely satisfied with them. I checked homestars.com and immedialely saw Wood Specialties. I checked all reviews and immedialely called Jeff, the owner. Jeff was very polite, professional and very genuine. Jeff gave me a quote and told me it would be three weeks before I would get my table and chairs back. All the others were going to take between 6 to 8 weeks and that would leave me without a table for Christmas. The next day Jeff sent Larry and he picked up my table, chairs and a sample of the stain I requested. Jeff then invited me to attend to see the finished product at his business. The quality of Jeff and his employees workmanship exceeded my expectations.

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10/10

I was looking for a high end framed kitchen cabinet maker.I went to a few high end cabinet makers prior to attending Bloomsbury's show room at 1142 Castlefield Avenue in Toronto. While in the show room, I was impressed at the quality of their hand made English style framed kitchen cabinets. While there all of my questions were answered by Daniella. This meeting was the start of our renovation decision. The next stage was the drawings and onto the installation. Daniella always kept us informed with the progress and making all the appointments for the install. Jordan and his install crew were very professional and meticulous. The Bloomsbury cabinets are built like furniture and the overall look is very elegant. You can really see the difference from the others. Thanks for the great kitchen

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10/10

I called Artistic Stone Design to supply, fabricate and install my kitchen countertops and backsplash. I spoke with John F. on our initial consultations and went over the materials for the project and the edge profiles at the companies shop in Concord, Ontario. John and I picked out the stone at one of his suppliers . The Statuario Marble and Antique brown granite slabs were really nice. Within two weeks he had sent out his crew to install my perimeter countertop, island countertop and undercounter sink. The next week after he installed my backsplash personally. The countertops and backsplash look absolutely amazing. I just wanted to thank ASD and especially John for his knowledge, patience, expertise, and exceptional service. One more thing, the quality of ASD's fabrication of my countertops and backsplash are of the highest in the industry.

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10/10

I purchased the top of the line Nu Vola Reverse Osmosis drinking water system for my newly renovated kitchen in October from Nimbus, a Canadian owned company. I have been researching for over a year and they have the highest quality systems at the best price. Nimbus, from its owner(Santo) to all their employees, are the most friendly, knowledgable and most service orientated company you have ever dealt with. It was a very pleasant experience right from the first phone call to the installation. They even accomodated me for a Saturday installation as I was not availale during the weekdays. Derrick attended my home at 0900 a.m. and was completed his installation in less than 45 minutes. Two weeks after the installation I attended the store and the owner tested my water. I will be calling them again in the future for a whole house filtering system. Their service,quality and price are unbeatable they are simply the best at what they do. Call them first before the others as you will see that their service and quality of their equipment is number one.

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Company Response

Thank you Mark!

10/10

I called Drainworks in October to install new pipes,faucet,shut off valves, and drain pipes for my kitchen reno. It was excellent service right from the start, from the first phone call, to the confirmation, to the day before reminder and finally to the attendance. Most professional company I have ever dealt with. Phil arrived and immediately stated what he was going to do and use for the job. After the quote he went through every little detail. He was very knowledgeable and experienced. Great job. If I ever need anything done again I will be calling Drainworks. Just to know when you call that they keep their timely appointment is enough for me. I am tired of calling trades people and waiting half the day sometime all day for them to arrive.

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Company Response

**Thanks Mark** We are certainly grateful for this glowing review. It is rewarding to know that you were satisfied with our service and that our efforts to provide top notch customer service were recognized and appreciated by you. We look forward to being the plumbing and drain service providers you will rely on in the future.

10/10

I was renovating my kitchen in August and called Solutions Electrical. They were excellent from the get go. The owner, as seen on Holmes on Holmes, attended my home and made some excellent suggestions on the pot lights and undercounter lighting as I didn't want those small puck lights. Just before they started work we had a major electrical surge that knocked out one of my appliances. As per Solutions we installed a whole house surge protector so any future surges will be stopped right at the electrical box. I have completed my kitchen and the lighting that was installed and recommended is absolutely brilliant. I just wanted to thank all at Solutions as they were very professional, timely,clean, experienced and knowlegdeable.

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