Our furnace stopped working last month and we began researching companies on HomeStars.com. The first company we read about on HomeStars was Cozy World and we were shocked at their perfect rating and positive reviews, so shocked that we actually thought the reviews sounded too good to be true, especially since we have had a number of installations and repairs done by different contractors on our home since we bought it and have had a problem with each and every one of them. We decided to set up a consultation with Cozy World to see what kind of impression we would get and after speaking with the owner Boris, we knew that we didn’t need to call any other company. Boris was extremely knowledgeable, trustworthy and professional (for instance, he showed up on time for the consultation, he covered up his shoes so he wouldn’t dirty our home, etc.), and not to mention well priced.
The installation went amazing...everything was done to perfection. Kam (the installer) and his partner were very professional, they clean up after the install, and they went above and beyond...customer service is truly Cozy World’s number one priority.
This has honestly been the best experience with a contractor in my entire life...this statement seems extreme, but it’s true. I would definitely recommend this company to others. If you have any questions, feel free to email me.
Wagner and Natalie, November 7, 2010