Pioneer pools were payed twice now to install a pool I purchased from them.They admitted they did not install it properly but would only provide the labor to fix the problem.They avoided my phone calls trying to delay it till the warranty expired, only returning my calls after I contacted the BBB.They DID NOT put screening down first as required causing the liner to stretch and rip. I do not recommend Pioneer Pools to anyone they do not stand behind their products or service.

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Company Response

Hi Tom,

sorry to hear about the issues you are having with your pool. Which Pioneer Pools did you purchase the pool from so we can direct you to the proper office?