Reviews

10/10

Carlos and his team did an amazing job reupholstering my dining room chairs. They excel in customer service and workmanship. During these times, they made the extra effort to pick up and deliver my chairs. Their excellent work and professionalism is well appreciated. Highly recommend them.

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Company Response

Thank you for your kind words
Stay Safe
Carlos
Ideal Interiors (Carlos Upholstery)
905-564-7191

10/10

JAF Pool Services was recommended and thrilled that I called them. Incredible expertise and professional quality work. Tim did an amazing job opening my pool, managing a leak and replacing the filter. Highly recommend JAF Pool Services.

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10/10

Joe Bruno and Snap Pest Control have proven they are the best pest control company. He has truly set the benchmark for superior customer service and resolving my problem with carpenter ants. Prior to calling Snap Control, I had two other pest control companies come to my home. They just sprayed the home perimeter and were done in 10 minutes. Joe took the time to investigate and ask relevant questions to find the source of the carpenter ants. As a result the problem has been resolved. I am thrilled that there really is a dedicated professional who listens to the customer and takes the time required to deal with the issue. Joe's relentless attention to solving the problem clearly demonstrates his concern for the customer. You absolutely must call Snap Pest Control for your pest issues.

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Company Response

Thank you for the review. Upon arriving at the home I noted that there were many dead carpenter ants right at the front door. Knowing that two previous companies had sprayed the homes exterior it was peculiar to see so many dead bodies concentrated in one area. The issue was that I was staring at a concrete foyer and a nest was sure to be nearby. In my termite operations I have often found that poured concrete wooden forms are usually left in place by builders. Plywood as is most often found in the forms themselves is readily consumed by termites. A quick look directly under the front porch ( cold cellar ) verified to me that carpenter ants were nesting in the plywood form. An experiment was conducted whereby water was poured down the wall by my client while I was downstairs and sure enough liquid was seen spiraling downward into the cold cellar. As the two previous companies sprayed copious amounts of chemicals randomly around the homes exterior some insecticide did seep down into the plywood and managed to kill a few ants which died near the front door. The issue however was not resolved because the ants which were unaffected were numerous and the access to the cold room was still readily available. With 1 tube of silicone the 4 foot span of the upper wall was rendered water and ant proof. The escape routes were dusted and the ant issue is now resolved. Finding the source of the problem and sealing it for good has put a stop to what would have been a lingering carpenter ant issue at my clients home. As an exterminator the mistakes which were made here are the result of improper inspections and an inability to fully grasp the the consequences of the spray applications themselves. Had the exterminator simply waited and understood the consequences of his or her spraying activities they may have then been able to discover the nest location with respect to the emerging ants. The issue is that by the time the spray is over they are rushing to the next job and not seeing the results of their actions. Having to return however, over and over to respray the home results in added frustration and spending even more time to resolve the issue. Finally,the possibility that the ants now will spread and explore even more locations in a home is more likely.Joe