6000 sq ft Driveway = with puddles and ponding everywhere
First off i would like to advise everyone i am a general contractor that works on commercial and residential sites, so i can appreciate how to manage a business and provide customer service. I would never leave any of my customers in this type of position. I have warned Carlo that if we can not fix the problem, i would resort to advising as many ppl about his care and concern for customers and their homes. I had my personal home driveway done by Carlo and his team. The job is HUGE in comparison to normal 2-4 car driveways. This driveway can hold 40-45 cars and cost me 17K. The project started on time, and was completed on time. However the major concern is due to the PONDING. Any driveway that holds water in puddles is not going to stand the test of time. This concern was brought to Carlo post installation and now I am 8 months in with no response from the company on resolving the issue... My advice, DONT PAY until you have seen RAIN and confirmed that no ponding/puddling is present, or just go with another company... If by chance Carlo makes plans to fix his issues, i will advise all and append to my post.
- Approximate cost of services:
- $17,000.00
- Company Response
Simon , we spoke about your concerns at the end of the year and started to you that we would assess your driveway next spring. I came by your house on April 15 after a major rain fall . For the size of the driveway with no catch basins on your property, their was two areas holding very minimal water , the driveway was in vert good condition after one brutal winter. We stated to you that without a catch basin we can't guarantee all the water flow , but we will give it are best . Simon for the size of your driveway and having no catch basins we did are best , I have taken pictures , and also stated to you that we're here to work with you to come with a solution together.
