The scope of the project was initially discussed on site with Robert Fee of BestWest Roofing. At that time, Robert conducted measurements and details were recorded to enable a thorough quote to be submitted to us. After reviewing several other quotes for the project, we selected Robert's quote for an "Enviroshake" roof. The quote was very professional and complete and included information on time frame, liability coverage, site preparation and daily cleanup, plus all aspects related to the removal and disposal of the old roof materials. The work started on time and the building's doors, windows and surrounding property and gardens were covered and protected against damage from any falling debris. The removal of the old roof went very quickly with virtually no debris falling into the attic or around the yard. The installation process and the workers were all very respectful of us and our neighbors. We received many neighbor comments impressed that there was limited site noise and the site was safe and clean at the end of each day. In the initial discussions, we had chosen to retain the original 30yr old skylights unless further inspection indicated they should be replaced. When the new roof was nearing completion, Robert identified the problems that were evident with the old skylights after 30 years of sun and weather damage. We elected to have Robert supply and install 3 new skylights and we are very pleased with the upgrade in light and heat management of the new technology materials. When the work was completed, Robert and I viewed the new roof, flashings and venting answering any questions I had. The weather cooperated sufficiently to enable the work to be finished in less time than was estimated. Finally, the completed project was inspected by the Regional representative for "Enviroshake" and the Warranty Certificate was issued to us. Dealing with Robert Fee and his crew was a very straightforward and honest process and I had full confidence in his commitment to providing a high standard of work. I have already recommended BestWest Roofing to an friend for their project.
- Company Response
Thanks so much for the kind words Charlie. It was a pleasure working together on your project with you.