Sean & Audrey, Centretown West

We had the identical problem as the other reviewer. They were late starting and it took them over two months to finish job a job they said would take at most two weeks. Our major foundation repair took only under three weeks so its hard to imagine why this took so long. We should had been concernd when they did not start until a week after they were supposed to. When they finally showed up they put the wood, on the ground along with the cement and did not come back for over a week. We were supposed to have a wooden gate to drive our car into the back and the first time they put the 6x6 posts in they did not follow the plans and placed then 10 feet apart instead of 12 feet so we could not get the car through. As such, they had to dig them out and put them in again at the proper distance. Over the next two months Bytown Lumber showed up sporatically and finally after numerous phone-calls had a crew hurry to finish the job. In doing so, the screwed in all the hinges and handles without drilling first and split the wood all the way along the posts. Furthermore for wood detailing they just cut with a jigsaw rather than using a router for a nice finish. As such, the finishing work is all eneven and looks shoddy. I had to phone them back to put the caps on the posts as well. When I complained to the company about the poor quality of the fence they told me that "my expecations were to high". I would never recommend this company to anyone and we continue to be really disappointed with the fence. I have attached photos to demonstrate the poor quality of the work. Sean, Centertown West

Similar to many others facing major foundation repairs, we were confronted with a large amount of money to be spent and sought several estimates to ensure we did what was necessary, and that it was done right. When we met Dave Marcotte we were both impressed by his knowledge of foundation repair and his non-pressure sales approach. His estimate was similar other companies, but as other reviewers note, his company did things others did not. In particular, replacing the excavated soil with proper stone to ensure drainage, tarring by hand, and insulating around the foundation. Our foundation is stone rubble constructed in 1890 that required excavating to the bedrock and cutting below to lay the weeping tile and sump pump. We did not know what condition the 1890 stone walls would be one they were un-earthed. Dave’s expertise and experience was reflected in his estimate, as it identified the work required and there were no major ‘surprises.’ Dave had understood and identified beforehand the issues pertaining to such foundation repairs. What makes Dave Marcotte Foundations stand out is that Dave and his crew made a difficult and intrusive job easy because they focused on only one job at a time; completed it within the estimated time and budget; were very respectful to our property; employs a very courteous and friendly staff; and Dave genuinely was concerned we were satisfied with the final product. Furthermore, Dave is a great resource to other professional contractors, such as masons, painters, carpenters ect.. He only works with others who share his professional work ethic. After seeing the quality work Dave did on our foundation we sought his recommendations for other work and have now engaged his brother Paul Marcotte to construct our front porch, and his associate Mario to replace our basement windows. We will also have Merco back to do more repointing inside the house Dave did an amazing job restoring to its former glory an 1890 stone foundation that neighbours now all ask – who did your foundation? followed by, can I get Dave Marcotte’s number? We would highly recommend Dave Maroctte and, in fact, have already done so to friends requiring foundation work. Great job Dave, thanks so much! Sean and Audrey