Allen in Thornhill

I called Mr Heat for service this week (Aug 17, 2021) due to our home central A/C not working (outside unit was not running). 11 years ago Mr. Heat installed a new A/C for me in 2010, I was very satisfied at the time with the knowledge, professionalism, credibility of the technician, as well as pricing discussion. So I confidently called Mr Heat to take care of my A/C issue (first time ever needed service in over 10 years), and asked for Mike, the same tech. As I watched the tech at the outside unit, I was impressed by his step by step investigation into the problem, and his testing of the root cause(s) and ultimate solution. I am very satisfied with the outcome, and the speed at which the problem was resolved, same day that I called. I would not hesitate to call Mr. Heat again if I needed another trustworthy HVAC person in future. P.S. Cost for the repair was for the recent service call, parts and labour.

I googled for a particular model Keeprite A/C and found Mr. Heat Mechanical in my area (Thornhill/Richmond Hill) so I decided to get another estimate. I am glad I did since Mr. Heat came to my house promptly (same evening), gave me an estimate, and after comparing with 2 other HVAC providers, I decided to go with Mr. Heat since he gave me the most confidence, talked to me about the rebate, explained the installation process, etc. These guys are reliable, came to install on the day and time expected, and were very meticulous about keeping the house clean, and they tidied up and took all garbage away. I was very satisfied with the job, price, and outcome, and would recommend Mr. Heat and Mechanical to my neighbours!