Reviews

0/10

I would not ever recommend this company to ANYONE! Please believe the on-line reviews; I wish I had. Jay 'n Sons makes themselves sound really good when you first talk to them and they are great at explaining away any negative reviews. However, the bottom line is that most of what was said to me were untruths. I often caught the lady I communicated with in mistruths to which she had no retort. Many excuses delayed the project to the point where I did not get ONE shrub that I was promised and that I paid for. Jay 'n' Sons put in the wrong tree, had to dig it out and plant another one. THIS EXPERIENCE WAS A GONG SHOW!. The straw that broke the camel's back was when one of the companies Jay 'n' Sons deals with came to my door to collect money for materials Jay n' Sons used on my place but apparently didn't pay for. Thankfully, Jay 'n'Sons solved that issue. However, that incident was just one of the many unpleasantries endured with this company. You don't know me and I don't know you but, trust me. Don't do it; use a different landscaper. The job got completed but the weeks of headache and tears and frustration was NOT worth it.

Approximate cost of services:
$3,400.00
What could this company do to improve their services?
Be honest, tell the truth, follow through on your commitments. Treat others as you want to be treated.
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