This is the second home my husband and I have purchased together, and the experience we had and have continued to have with Pratt homes compared to the other builder is by far ABOVE any of our expectations. From the moment we stepped into the sales office the service has been outstanding... Gemma in the design studio was so helpful. She understood my vision for our home and together we created a space that I am so happy with. The complimentary dinner and art work we received when we purchase our home was also a bonus. The red ribbon across our front door when we did our PDI and the ginger bread house we received on our door step during the holidays, which by the way made my 4 year old sons day have been a few examples of the great costumer service we have experienced with Pratt homes... in a nut shell I can say this company truly cares about their buyers, and takes the time to make you feel that you are welcomed into the community and are important to them. What stands out the most to me is that the great service did not end after I signed the cheque, but it continued throughout the entire process, and still to this day being in the mist of a construction zone with the last phase going up, the construction workers to the different service representations are all so friendly and helpful. I can go on and on about all the great experiences we have had, but I can not forget to say how pleased I am with my home and how it was designed and built. It feels like a home not just a house if that makes any sense...its warm and welcoming and its affordable. Pratt homes is a builder that I would recommend to any of my friends and family members, if I were to buy again it would only be a Pratt home !

Was this review helpful?
Company Response

Dear Charlene,

We're glad to hear that we have gone far above your expectations. We really love to hear this!!! It also melts our hearts that your son enjoyed the red ribbon and the ginger bread house (aren't they delicious?).

Thank you for this incredible review! We will share your words with our team.

The Pratt Homes Family