I have been eying a barbecue for over a year. I came across Dickson Bbq, in an internet search, and saw that they offered free setup and delivery in Toronto. Free setup and delivery were beyond anything I had seen other Napoleon dealers offering so thought I would take a stab at their Etobicoke location even though I live in Halton Region. I made an online inquiry on Sunday expecting that I might have a reply Monday if they were on the ball. To my surprise, Robert replied at 930pm Sunday. While he wasn't able to give me free delivery and setup exactly, he discounted my purchases by more than the cost of delivery and setup. A few more emails back and forth to which Robert replied very quickly. An easy online order system and I made the purchase. The online experience was all anybody could ever hope for and left me happy enough to write this review the same day as the order. This was a terrific experience and nice finding a family business that still seems to care. I will add I didn't have to pull teeth and haggle either, it was just an honest and square deal straight upfront. Thank you again Robert.