Reviews

2/10

I have had a number of different Cental vacuums in different homes. We purchased our unit two years ago and it is just awful. It suddenly stops and I have to go hit the reset. The filters are expensive, particularly when you have to change them every 3 to 4 months. I have had to take apart the power head at least 4 times as the brushes quit working, so had it with this system I am ready to junk it and get a Beam like in my last home which gave me no problems in 8 years!

Approximate cost of services:
$800.00
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Company Response

Hi Sheila. I'm so sorry to hear you have had a bad experience with your central vacuum system. I would recommend that you call your local Vacuflo dealer in Kelowna though as I am sure they will be able to help. Sheila, your description on your vacuum "having to change filters every 3 to 4 months" does not describe a Vacuflo system as our systems, being the patented true cyclonic separation system that does not require any filters or bags,do not have any filters that have the dirt drawn onto them, such as the Beam does that you are familiar with. Perhaps look at the brand name on your canister to confirm what brand you do have, and if it is in fact a Vacuflo please do call your local Vacuflo dealer in Kelowna to assist you. This website is not associated with the Kelowna Vacuflo dealer (we distribute out of Toronto and Calgary)but many of the Vacuflo dealers throughout Canada do use our site, which works well for everyone. If I can be of any more assistance please call us at 416-445-6886. Regards, Wendy Conn