Reviews

5/10

We never ended up hiring them to do the work, but we did get a 'to scale' drawing of the planned work. The drawing was well done. We didn't have the best experience after that, but when I complained, the management went out of their way to make it right. I appreciated that they cared enough about their brand and customer community to try to resolve the issues we had. Ed, in particular, did a great job.

Approximate cost of services:
$50.00
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Company Response

Sarah,

Thank you for sharing your experience, and we regret that the experience overall was not a positive one for you. We pride ourselves on being a community based, client focused company. Our goal is to create a positive client experience while meeting our deliverables. Thank you for giving us the opportunity to reflect and continue to work at making the experiences more positive. We trust the design portion which you were very happy with - once installed by your contractor looks amazing and gives you seasons of appreciation of your new yard.

Sincerely

The Hansen Team

10/10

We had Total Fence come and do a pressure treated wood fence for our yard. Not only did they provide us with some great advice at the beginning they did an amazing job. We were concerned about the timeline and they included an end date in our contract which showed a lot of integrity. Not only did they complete the fence within the timeline, they did it in 2 days weeks before our estimated end date. The first day they came and put the posts in, and the second day the fence was done. The quality is really good, and the price was very competitive. Overall I would totally recommend them for any fencing needs. Update as of 2017 - We had a post that was warping, and we called the team. They responded immediately, and had some one come out to look at the fence within a week. They agreed it was warping, and replaced it in the following week for no charge!! I couldn't believe how quickly they dealt with it, and they left no mess and you can't tell a post was replaced at all. What a professional team! We couldn't be happier with the service we recieved, and I have recommended them to everyone I know.

Approximate cost of services:
$5.00
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