Reviews

0/10

After the waste of spending an entire day waiting for service we opted to tell Reliance to remove their equipment and purchased a water heater from a professional company. When someone finally showed up at an agreed upon time, they were unable to do the service and we had to wait for another party. The 2nd party showed up after the 1st party left and then a 3rd party showed up that didn't know about the others. Can't imagine trusting this organization to actually have the ability to repair or install something...run fast very fast to anywhere but Reliance!

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Company Response

I apologize for the frustrating experience Anne and would like to investigate what led to your issue. Please contact me at rmassingham@reliancecomfort.com with more information. Thank you. ~ Rich

10/10

Our thermostat would not work and we contacted Asbuilt to service it. The same morning that we phoned the service technician arrived and not only repaired the thermostat but also tested and made sure that our entire system was functioning properly. From the booking through the service call a very professional and courteous company to work with. Would not hesitate to contact this company again should the need arise.

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Company Response

Thank you for the positive review Anne. We look forward to serving you for any of your heating and cooling issues in the future.

0/10

Bought a couch and chaise lounge from Sears on Vega in Mississauga over a year ago. We had some problems with the material on the furniture and Sears decided that it would be more cost effective to replace the furniture with new material that it would be to re-cover the existing furniture. Went to the store to pick out new material that would be put on our replacement furniture and was told that since he sales reps workin on commision I had to wait for the original rep to help us. Ended up going back twice before I got to choose new material. When the replacement furnitue was delivered the delivery company had to wait a few minutes and this resulted in them forcing the furniture through our door not only scraping it but damaging our trim as well. The driver swore at my son and after he was questionned about his attitude he actually spit on our front stairs. The story goes on but suffice to say we will never buy furniture from Sears and that we recommend potential buyers to run and not walk to your nearest Sears furniture competitor!

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