After the waste of spending an entire day waiting for service we opted to tell Reliance to remove their equipment and purchased a water heater from a professional company. When someone finally showed up at an agreed upon time, they were unable to do the service and we had to wait for another party. The 2nd party showed up after the 1st party left and then a 3rd party showed up that didn't know about the others. Can't imagine trusting this organization to actually have the ability to repair or install something...run fast very fast to anywhere but Reliance!
- Company Response
I apologize for the frustrating experience Anne and would like to investigate what led to your issue. Please contact me at firstname.lastname@example.org with more information. Thank you. ~ Rich