I paid $40 to have Lowe's measure and quote my deck project. They sent out two contractors by mistake, which created a very awkward situation. Then they went dark two weeks. I had to make several calls to get the quotation I "purchased" but no one would help me. Finally, I visited the store and demanded the quotation. They gave me the final price but refused to provide the itemized quotation. (I paid for that!) It was only when I called corporate customer service on my cell and, with them on the line, asked to speak to the store manager, did they reluctantly provide me with the quotation.

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