Reviews

0/10

Bought this furnace approx 1 yr ago and required support. Called 3 times and no technician responded. Have 10 yr warranty on the product but is absolutely useless if they don't respond. Had to hire HVAC technician to resolve as the house was too cold for my 1 yr old baby.

Approximate cost of services:
$220.00
0 of 1 people found this review helpful.
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Company Response

Hi, we are regretful of your experience but all our purchased units are backed with 10 years parts warranty and 1 year labor warranty. After the first year we would be happy to help you with any service you may need but this would be done at our standard rates. If you have any concerns or questions regarding this we would be happy to help you at 905-475-6888 ext:3012

10/10

Saw the ad in a flyer and called as the prices were competitive. Appointment was scheduled and installation was fast and easy and technicians were helpful and friendly. Company responded to all queries in a timely manner. Overall satisfied. 1 yr after installation, called Eco energy for support 3 times without any response. First was in th beginning of winter when the furnace stopped. I had to get a third party to resolve. Not impressed

Approximate cost of services:
$2,800.00
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Company Response

Thank you for your great review, we are pleased to hear about your positive experience and greatly value your feedback. Feel free to also take advantage of our family and friends referral bonus of a $100 Pre-Paid gift card for each referral.