Reviews

10/10

I had eaves flow issues and leaks. Fabian offered both repair and replacement options. I chose repair, which was a smaller job, but still got great pro active response and excellent service. They installed a bigger 4x4 downspout with a flip-up hinge as requested, did some caulking and checked for debris (there wasn't any). Fabian also dropped off a few extra parts (metal flip-up hinges) after the fact at a price that beats the cheaper plastic version you get at big box reno store. I would recommend without hesitation.

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Company Response

Jean,
Thanks for the review. Sometimes the eaves do not need to be fully replaced....some repair will do, as in your situation. Glad we could help

Fabien

10/10

Was one of four plumbers I called lamenting frequent mixing valve replacements (4-5 in ~7 years) and hot water flow issue to one shower when another was running despite pressure balancing valves at the shower. Marc at Horizon Plumbing was only one to point out that the mixing valve had not been installed properly and as a result was always warm from hot water convection effect (plus I keep the tank at max for dishwasher line before mixing valve), likely wearing it out faster. He also recommended going to larger 3/4" mixing valve with hot water pulled from 3/4" feed using 3/4 pipe (instead of the 1/2" pipe the builder put in). Worked beautifully. Also had him add shutoffs to make replacing mixing valve in future easier (i.e. no need to drain the lines), though hopefully it won't be as often. Price was very competitive and job done very professionally.

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Company Response

You are an educated customer that knew exactly what he wanted. Thanks for the great review Jean. It's much appreciated.