Reviews

10/10

Back in March this year we decided to replace our 15 year old furnace & air conditioner. After several local contractors came and gave us quotations we were unhappy with the advice given. The prices were reasonable but there seemed to be very little effort to ensure that we would get the system we really wanted. Enter Mackay Heating & Cooling. One of their reps. Fred Poirier came to our home and spent a good deal of time measuring and discussing alternatives. We finally signed a contract to have an American Standard two-stage furnace and a new air conditioner. A couple of weeks later, two of their installers, Don Mcoustra and Zack Blom came and over a two day period did an exceptionally fine job. I have never seen a neater or more professional installation. It's now six months since the installation and although we've had little use yet for the furnace, it certainly is a very quiet system. And of course, the new air conditioner has had a real workout this summer with the heat waves that we've had. Mackay are not the cheapest but I much prefer getting a rock solid installation of something like a furnace and air conditioner that I know I can rely on for many years to come. I highly recommend them. Thanks guys!

Approximate cost of services:
$7,000.00
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Company Response

thanks so much from all of us at Mackay Heating and Cooling for this write up on our work. It is so exciting to see these words of praise, each one being so important to us.......

We are always sourcing out to see what is quiet, which one has the most improvements, what is the best fit for our customers. We are more than the brands we carry. We are incredibly dedicated to you , our incredibly valued customer first, and then to various suppliers for equipment. WE ensure that those that supply us, have you in mind!!!!!!! They have to stand up to our high standards. We are not about numbers, but about relationship building, and having you pass our name on to others...as you can see, you are given a good amount of time, and the installers are given the time they need to do the job properly...so you are happy, and you know the job is done right!!!!!!!!!