Mike was a lifesaver... he diagnosed the cause of my flooded basement (backed up sump, clogged cleanout drain) and fixed it in two days. Involved digging a big hole by my sump outside, replacing drains, putting in two new cleanouts, new backwater valve... a ton of work, and at an incredibly good price (two other drainage companies made an INITIAL quote at TWICE what Mike finally charged). He's a genuinely nice man, not at all interested in gouging customers, will give you a fair deal and excellent work. Highly recommend.
this company completed the job they were hired to do. we had problems with them, and won't hire them again, but in their favour the job finally did get done, even though it wasn't entirely to our expectations.