My wife found this company online and asked them to come in for a quote on blinds. While here I asked for a quote on windows. The salesman explained their product and we placed an order. It took 3 months for the order to arrive as we placed the order before their Christmas break. The installation took 2 days and went smoothly. We replaced all of the windows on the second floor of our 5 bedroom, 5 bathroom home. Overall we were very pleased.