We had some racoons living above our kitchen attic. Matt and his partner were prompt in their assessment of the situation. There was no fee (as in many other companies). They set traps very quickly, and the racoons and squirrels were gone within a couple days. Matt and his partner even repaired the roof line, installing new eaves and facia to the area where the pests were getting in. Our roof line looks better now than it did before. We are so pleased. We were able to pay using visa on site, and get an automatic email receipt. You know when you meet Matt and his partner that they are dudes with integrity, impressive customer service and really solid craftsmanship. Let's be honest, if you live in downtown hamilton in an old home, at some point you will most likely need a pest control service. This is a modest, two man Hamilton company Hamiltonians should be proud of and support. I will and have already recommended Bad Company. Thanks so much guys, you nailed it!