It was a regular Friday rainy day. As our house is situated on a hill , we enter and exit through our basement. When I entered our basement , I found small puddles around our sewer drains. I tried to vacuum up the "waste" with our shop vac and quickly realized that this was more than a little water. I called my insurance company and then I called Miller Restoration DKI . Tracy had someone out to the house within an hour of my call. By the time the city fixed the problem, Miller's had a crew at my home. They moved everything that was not contaminated to higher ground and brought in the drying equipment and worked until later in the evening. The checked back several times over the weekend and began cleaning and logging our contents. The thought of having to do this on my own was super overwhelming. There crew was very kind and professional. I would highly recommend Miler Restoration DKI.

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Company Response

Thank you for the review and recommendation. Yes a sewer backup can be very overwhelming to deal with. Our trained staff is always there to help.