Reviews

10/10

We needed to dispose of about 1,400 paving bricks that had been in storage for many years. As these bricks weighed a total of almost 10,000 pounds, this was no mean feat. Not only did the two-man team from 1-800-GOT-JUNK remove all of the bricks (plus other assorted debris) in only one hour, we received a discount because the job could be done right away. This team carried out strenuous work on very short notice, with professionalism and good cheer throughout. Thanks again!

Approximate cost of services:
$800.00
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Company Response

That's great to hear, we love a challenge. And love it even more when its all done! We're always here when you need us.
What weighs more; 10,000 lbs of bricks or 10,000 lbs of feathers? Doesn't matter, we'll take both!!

10/10

Four years after Mike and his company did tree trimming in our side and back yards, it was time to have this done again, plus some additional work. Three fruit trees (one large cherry and two smaller, apple and pear) needed to be topped and trimmed; as well, several large interlopers (maple, sumach, and other species) had to be removed from inside two old lilac shrubs, and a cherry tree sucker removed from one corner of our property to rescue a mock orange shrub. Mike came over promptly to look everything over, and we were ready to go the next day. This was a large project, but as usual the work was done quickly and efficiently, and the cleanup was immaculate. Many thanks to the team of Tony, Dave, and Nelson for a job well done!

Approximate cost of services:
$1,500.00
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Company Response

Thank you so much!!! Its always a pleasure to work for your family. Have a wonderful summer. If you need anything please don't hesitate to call.

10/10

We discovered water backing up out of our basement drain at mid-afternoon on New Year’s Eve, of all days. After checking on Homestars, we called New Canadian and were told that someone would be at our house in about half an hour. Isaac arrived promptly and did camera inspections and snaking of both our outside cleanout and our basement drain and stack cleanout. As he discovered and then explained to us, we had a collapsed pipe outside, and tree root infiltration of the drain pipe running from the basement stack. Excavation would need to be done in both places, and PVC pipes installed to replace sections of the original clay pipes. As well, part of our cast iron basement stack needed to be replaced with a few feet of PVC pipe. The whole process, which took about two whole days of work in total, was completed by the same two-man crew. The excavation of the front yard, no small feat in the first week of January, was done with extreme care, shored up with wood, and protected with a mesh barrier overnight before backfill could be done the next day. The basement work was done very quickly and efficiently, and the area neatly cemented over. On all days, Isaac came by to see how things were going and to provide any additional information. A supervisor also inspected the work at both projects. Needless to say, we have been very pleased with the meticulous work, courtesy, and professionalism of everyone from New Canadian, and would highly recommend this company to anyone requiring plumbing services. Thank you!

Approximate cost of services:
$6,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi CL, it was a pleasure working with you. We would like to thank you very much for taking the time to share your thoughts and experience with fellow homeowners. Isaac, as well as the rest of our team here at New Canadian Drain & Plumbing, are very proud to know that you are satisfied with our quick response times, efficient and detailed workmanship and customer service. Please keep in mind that we are here to assist you with any future plumbing work or inquiry that may arise and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 Plumbing Service Provider and we look forward to your continuing business. Until next time CL, take care.

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were extremely happy with all of the work done by Luc’s Roofing. This work entailed roofing not just the house, but an attached carport that – as it turned out – had deteriorated significantly below the surface. First, the existing black shingles of the house were replaced by brown shingles in an overlap pattern that really makes our roof stand out among those of our neighbours. Next, the rotting wood under the existing carport roof had to be removed and new rafters built and installed on the spot – and this in addition to the original work order of removing two skylights and covering them up with plywood. Finally, aluminum siding panels had to be installed to cover the areas where the skylights had been located, as well as an area where the siding had to be bent to remove the rotting wood. All of this work, which was carried out in three separate stages, was done quickly and meticulously, with top quality materials used throughout. An excellent job from start to finish!

Approximate cost of services:
$9,200.00
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Company Response

Thanks for the review. It's great that all the structural things were handled, but it's awesome that your house stands out more in the neigborhood!Thanks for letting us know.