Reviews

10/10

We came home late at night on a very rainy day in February to find water pouring into our basement. We contacted Viper late Sunday night and Manny was at our door 9:00 am Monday morning. He offered a few options that he explained clearly and sensibly. The Viper crew started the next day... they worked diligently and cleaned up very well at the end of each day. Despite running into a bit of an obstacle with a load-bearing wall, Manny and his team took it in stride and came up with an easy solution. They did interior waterproofing, cleaned up a few old drain lines, video inspected our main sewer line and installed rough-ins for a future sink. When it comes to waterproofing/drains, because it's somewhat "out of sight", you want the confidence that it's done right. We have that confidence. It was clear that Viper were professionals and knew exactly what they were doing. I would highly recommend them.

Was this review helpful?
Company Response

Thank you very much for your wonderful review. it's really appreciated.

10/10

They did exactly what we asked and now I have laundry on our second floor second bathroom which has made my life with two kids so much easier. Their tiling guys are fantastic craftsmen and Tony really went beyond expected service to us in making sure the laundry machines got up our narrow staircase and installed into our small second bathroom. They did a great job!

Was this review helpful?
10/10

tiolet was leaking from a renovation two year ago. Valentino told us that is one of the worst desigend desginer tioletes ever made and that is why we got it on sale and that is why it leaked. He made it work and know it no longer leaks. we also had a old belange show fixture that had stopped working and my husband found outthe part we needed was no longer made. Valentino fixed that part and saved us having to tear out wall, put new fixture in and retile. if it was not for him we would have hadot spend 4 redoing shower and getting a new tiolet..so he saved us $..he was also very nice and very knoweledgable and honest.

Was this review helpful?