Reviews

10/10

I needed a full house clean after a lengthy move and before hosting friends and family and Aida and her team (3 ppl including Aida) were willing to come on short notice, do a great job, and give me the peace of mind I needed that my place was in condition to host. Price was fair given sq-ft of the home, work was done efficiently and effectively, and Aida was a professional through and through. Highly recommended, will definitely rely on Aida in the future!

Approximate cost of services:
$400.00
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Company Response

Thank you.

10/10

I needed to get an 8'5" by 4' by 36" kitchen counter/island/worktable into my condo despite small doors and Victor was a great addition to the team. He assessed the integrity of the table, recommended a specific series of drills and cuts such that the table could be reassembled once inside, warned me of the risks, and even came up with an alternative solution to get the table into my condo without cutting it. He helped me to disassemble my patio and main condo doors as well as to eventually cut out a window such that we could get it in without having to cut it. He was professional, knowledgeable, and friendly, and I could not recommend him more wholeheartedly!

Approximate cost of services:
$200.00
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Company Response

Hey Ignacio, thank you for the opportunity. It was interesting, and fun. If you ever need me for anything else, just call.

Thank you,
Victor

10/10

I had several small things I needed to fix and while moving I didn't have my tools handy. These guys did a great job of not only accommodating my tight schedule, but fixing everything perfectly and at a reasonable price. The service was friendly and they even offered to come and touch up the handle (very old door and handle) "on the house" if it gave me any problems. A++, Highly Recommended!!

Approximate cost of services:
$130.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the kind words Ignacio.
It was a pleasure meeting you.

10/10

George was my technician on July 31st 2010. He was knowledgeable and professional and did a great job. Jean coordinated the appointment for me and changed the time when we were unable to connect earlier in the day. Overall my experience was fantastic, however the only disappointment for me was the price of the replacement. I was provided the numbers in advance so I cannot complain that I was blindsided, I just feel that the charge for the repairs is quite high. What it boils down to is if you need an emergency repair you have to pay the premium. If you don't then use your local contractor and purchase the parts yourself and you should be able to halve your repair cost(s).

Approximate cost of services:
$500.00
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Company Response

Hi Ignacio;

Thank you for calling us out and giving us your review. Your local contractor may not want to come out on a Saturday and we do not charge a premium. Our prices are very much in line with our competitors. Your local contractor probably does not carry product on his truck and will waste your day looking for parts. You really get what you pay for.A high quality service does not cost more -it pays more. A lot of our business does stem from shoddy contractors as we go in and fix up their work.We hope that we shed some light on the situation.

Thank you from all of us at Waterworks Plumbing and Drain