Squirrels had gotten into the roof area and actually clawed through the bedroom ceiling. A company that was previously hired did not correct the issue and failed to meet appointment schedules and tried to solve the problem by setting up a snap-trap. Cal-Rid responded promptly when called and assessed the situation completely. They returned on schedule, repaired the entry point on the roof and installed a squirrel gate, permitting the squirrels to exit the building but denying access back inside. My thanks to Coleman and crew for their excellent work--humane and effective, courteous and knowledgeable, professional all the way.