Reviews

10/10

Our oven range was not working -- when my wife attempted to bake a cake, it got burnt in five minutes. I did a search of Homestars and found this company. Very happy with the service. The person (Mors) is a no-nonsense sincere guy, with reasonable rates. He was also able to diagnose the problem with me over the phone itself, by asking me to start the oven under various settings. It turned out that the Control board needed to be replaced and Mors ordered the part for us and replaced it. The oven range is working fine after the part replacement, exactly as he had diagnosed. Mors said they repair major appliances -- I would highly recommend them.

Approximate cost of services:
$376.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you very much Vik for your great review. We appreciate your sincere comments. Customers like yourself are a pleasure to do business with. I truly appreciate your support. We always care about our clients satisfaction.Thanks again for your busy time to write this review. Looking forward to hear from you in the future.

10/10

We were not getting hot water because of a problem in the mixing valve located at the outlet of the water boiler in the basement. I called up Water Works plumbing who said they would send someone over on Saturday. George from Water Works showed up on time, quickly reviewed the problem and gave me a quote. I gave George the 'go ahead' and he did the entire job very efficiently and reliably. What I really liked about Water Works is that they give an 'upfront' quote that is based on the job to be done, and the quote includes everything (material and labour). I feel this is much better than most other companies, who only give you an 'hourly' rate in their estimate. I would definitely rate Water Works as being very reliable.

Approximate cost of services:
$450.00
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Company Response

Hi Vik;

Thank you for taking the time from your busy schedule to write these kind words.Giving an upfront flat price gives people a sense of comfort knowing what the job will cost and having no surprises.
Please keep Waterworks in mind as your plumbing and drain service company of choice.

Thank you from all of us at Waterworks Plumbing and Drain

0/10

My wife and I had hired Desi movers to move from a condo to another, and it was a nightmare. These guys gave us a quote of $47 per hour. But when they showed up to move they said they needed a deposit of $300 in cash. We protested but they said that this was a "mandatory" charge and they had just forgotten to tell us about it. Further after they loaded our belongings in their truck, they asked for $500 more, saying that it was for condo insurance. We said we needed no insurance, but they pressured us into paying, saying that any remaining amount will be refunded. At this point all of our stuff was already in their truck, and we ended up believing them. After paying $500, they again called up their boss who said they needed to be paid $200 more. At this point, we realized that they were a bunch of crooks. But we could not take any action against them, as we stupidly had agreed to paying them cash, instead of paying them by credit card or cheque.

Approximate cost of services:
$700.00
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10/10

My wife and I moved from a Condo to a Townhouse in Mississauga on July 24th. We had hired Ultimate movers after doing a fair bit of research on this site. We found the movers (Ultimate movers) to be very professional and reliable. They showed up on time, did their work very efficiently, and their charges were exactly as per their quote - with no unpleasant surprises whatsoever. They also accepted payment by cheque, and that too only AFTER the moving was completed. Having reliable movers took a lot of stress off our moving effort.

Approximate cost of services:
$550.00
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Company Response

Thank you to you both for the great review. I am glad that you were happy with our service. All the best in your new home!