Reviews

10/10

Ray dropped the bin when I needed it and picked it up when he said he would. Price was fair and transaction was smooth. Bin went right where I needed it, no damage to property. Filled the bin with an old fence, and an old shed that was mostly doors, shingles, concrete you name it... Would definitely use again!

Approximate cost of services:
$300.00
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Company Response

Thank you Kyle for the review!

10/10

Peter and the rest of Mallion team were exceptional. We had the usual gutters, fascia, and soffits to get replaced (some leaked and others were undersized, and everything was mismatched colour wise). We had had a couple delays due to weather (which you have to understand and accept) which Petar and his team kept us informed of. We had a few extra asks on the day of as well and Petar updated us on the costs throughout the day. We also had some very tricky aluminum work as well - mostly door capping that involved 4 or 5 bends and steps and Petar worked tirelessly to get them looking perfect. Where another vendor wouls have just capped with sinple 90 degree bends, Petar fit the caps perfectly. Petar's price for the TRex system was also the best we found as well. Would not hesitate to recommend Petar and his team and we will be using him next year for some more work next year.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the positive feedback, it was a pleasure working with you! We are extremely happy that you are satisfied with the work and service provided. We are looking forward to serving your house next year as well. Thank you for choosing Mallion!

10/10

Dropoff and Pickup were flawless and on schedule. Bin was clean and ready to go right after the delivery. Flat rate price and per tonne price is the best you can find. Ray also used wood under the bin on my driveway to prevent any damage. Would use again for bin services, but I hope I won't need to - we were able to fit an 8x8 shed and 100ft of fence in the bin we ordered. Thanks again Ray!

Approximate cost of services:
$300.00
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Company Response

Kyle it was a pleasure working with you

- Ray

10/10

Adrian and his team were incredibly easy to work with. They were punctual, efficient and very hard working. They had to work around our other contractors and appliances, lay new floor and do some repairs along the way and all of the work was done with great care and attention to detail. Work was done around our schedule, sometimes late into the evening. They were on time, on budget and just a pleasure to work with. We ended up sanding and staining 1300 sq ft of oak floor (which was no less than 4 different colours from the factory), 4 stairs, and 4 pine beams in our sunroom. I would not hesitate to recommend Tip Top to anyone in the GTA. Thank you so much for your efforts!

Approximate cost of services:
$3,000.00
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Company Response

Kyle, thank you for taking the time to leave a review. It was a pleasure working for you. Glad we were able to help you with your flooring needs.

0/10

After purchasing a lamp from the Mississauga store, which we were able take home from the store, we decided to purchase a coffee table. We decided on the new 'Xenia' style. It was advertised as Oak and tempered glass. We called the Oakville store, and placed our order via credit card. It was to be delivered on the Saturday (this is Saturday #1). When we ordered, the sales girl made sure to tell us, that if there was damage after we unpacked it, to call them and they would arrange a new one to be sent... We thought this was a little odd.. But we thought nothing of it. On Saturday number one, the delivery was made. As soon as we unpacked the base, we noticed it looked like it had been dropped on the corner.... So obviously it would need to be replaced. We checked the glass top.. It had a 2 inch scratch in it - straight out of the box. We immediately called the store - they assured us that they would arrange delivery of a new piece for us on Saturday. This would be Saturday number two.... On Wednesday we called to confirm delivery... And low and behold, IT WAS NOT ORDERED!!!! Structube has to have orders in by Tuesday for delivery on Saturday..... So after a few more calls we agree to have the new piece delivered to the store the next Saturday (Saturday #3). The store agreed to inspect each piece for us for damage. I even spoke to a rep there after confirming the base looked good, and reminded him to look at the glass... He said he would call me if there were issues...... I heard nothing from him. We also wanted to pick it up ourselves since we didn't trust the delivery guys... Yesterday was Saturday #3..... We were able to look at the pieces in their dark, dimly lit back room. It looked okay. We brought it home. This morning we unpacked it and started putting it together. The base was fine. But the glass had a 4 inch scratch, again, right out of the box. What's worse, is as soon as we put the glass on the base the veneer cracked on the bottom corner, and chipped right off. Enough was enough... We packed it back up, and brought it back to the store..... - I was told when I came in, that this model table is having serious issues, something we should have been told when we first purchased - both our tables, and their display model are/were damaged - we couldn't even get our money back today because someone rung up our original sale wrong... So now we are minus a coffee table, three weeks of our time, AND $340, apparently it will be fixed tomorrow... But I doubt it will without some more phone calls Bottom line, I would never recommend buying anything from Structube that you can't inspect and walk out of the store with. Their designs are great, but their quality is crap. You are better off going with IKEA - their service is much better, and their quality is much higher too.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Anything... It is simply horrible.
Any advice to offer fellow homeowners facing a similar project?
Spent a couple hundred more and shop at a more reputable place.
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