Reviews

10/10

I can’t say enough about how wonderful this company is. From the sales, to the service team. Everyone has been respectful, and educational! During the times of a pandemic, I have been very unsure about inviting people into my home to perform services. Still, I decided that the servicing of our ductless air conditioner was imperative and allowed Springhome into my home. They were so respectful, wearing masks and slippered shoes. Moving respectfully through my home and being sure not to touch too much. I felt so confident about my experience. I highly highly recommend Springhome. They won’t try to sell you on anything you don’t need, and they are experts not only in their field, but in making your experience as comfortable as possible.

Approximate cost of services:
$220.00
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Company Response

Hello Sarah, thank you for taking the time to write us a kind review and for allowing us to come out to your lovely home despite of the pandemic. It has been tough on each and everyone dealing with this but we are confident that we will get through this safely if we all do our part to adhere precautionary measures. I would like to thank you for your continued trust with Spring Home! Take care and be safe always!

10/10

Eduard came to save the day! From the moment he arrived, he was professional, calm, courteous, and very knowledgeable. We had an oven that had overheated during self cleaning, and he quickly identified the issue. He agreed to source the part and provide a quote which he did within 48 hours. The only reason for the delay in that was because he made the phone call to New Zealand (!) to confirm that it wasn’t just a part I needed but rather the manufacturer had discontinued the part and insisted on an entire kit to be purchased to replace some faulty issues with our oven. Shocked at the price, Eduard advised us appropriately as we tried to decide what to do. We eventually decided to go ahead with the process and Eduard took the time to ensure that he did the job properly and thoroughly. He was incredibly neat, and very considerate, considering these unprecedented times. He came in full protective wear and we were very appreciative of his work. He is an incredibly trustworthy and diligent expert. We would highly recommend this marvelous company.

Approximate cost of services:
$750.00
1 of 1 people found this review helpful.
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Company Response

Thank you, Sarah C. for the review you posted about our technician Eduard and the level of service he provided and was able to help fix the problem to your satisfaction. We will continue this path for satisfied customers and we appreciate your business with us.

Fix Appliances CA team
647-503-6655

10/10

My roof was leaking in my garage. Keith and his team came to look at it and did a good job explaining what needed doing. He graciously adjusted the quote to reflect some changes and his team completed the work within 2’weeks time. Keith’s responses to texts were quick and he was extremely polite. In a city where roofers are a dime a dozen (and often not reputable) Keith was lovely to work with. Work was completed efficiently and there was enormous respect for my property. Not a plant was disturbed! Thank you Keith.

Approximate cost of services:
$2,000.00
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Company Response

Thank you Sarah for the complimentary review. It is greatly appreciated. Thanks for making the process so easy and seamless.

10/10

We had another great visit the other day with Max. He was prompt, efficient, and clea we had another great visit the other day with Max. He was prompt, efficient, and courteous as always! Max also cleaned our neighbors ductless a/c as well, as a last minute request. Max is great. Reliable and good at what he does! Thanks Max for another year of great work.

Approximate cost of services:
$120.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for review and more referrals, any time we are at your service

10/10

I called Max in a tizzy, trying to get my ductless a/c serviced (as I do every other year) as other companies I had used in the past had a 2 month wait... Max told me he could come the next day, and he kindly arranged to come at a convenient time for me (between dropping off and picking up kids!). Max was prompt, kind, and very professional - removing shoes at the door, cleaning up after he left, doing a thorough cleaning of our unit (even wiping down the unit to make it shine!). We even learned about a filter in the unit that we swear has never been cleaned!! Thank you, Max for being so wonderful. We look forward to using you in the future!

Approximate cost of services:
$120.00
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Company Response

Thank you for taking your time to write a review, hope in future we serve you again.

10/10

I can't believe my luck. I emailed Toronto Rug Cleaning after reading the rave reviews on Home Stars. Much to my surprise, similar to someone else, they were in my neighbourhood and within a half hour were at my door to whisk my filthy Barfy rug away. We were both skeptical as to whether it could be saved, but only 2 short days later, I had a knock on my door with the beautiful good-as-new carpet in hand. Thank you to you all! I will be a proud repeat customer.

Approximate cost of services:
$120.00
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Company Response

Thank you so much Sarah for taking the time to write such a lovely review for our company. Very much appreciated!. Please feel free to contact us with any questions or concerns regarding your rugs. We look forward to serving you again.
Kind Regards,
Ben/TRC