I called Jon because I had no hot water. He came over quickly, assessed the problem and within a fee hours of calling him, I had hot water again. I asked him about a smell in the area and he quickly determined that my trap in this room was being dried out so he recommended a trap primer. He had all of the parts and equipment with him and installed one in a very timely manner. The smell is gone and has not since returned. I couldn't be happier with his service and he is definately my go to plumber for everything I need. Compared to other plumbers that I have used, he is the most honest and fairly priced out of them all.