The staff was very nice but I don't think they had any idea what they were doing. We bought four light fixtures total, two of which were basically hallway light covers. They sold us light bulbs that didn't even fit in the light. We also bought this hanging pendant light: http://www.multiluminaire.ca/en/ecom/catalog/?search=grey%20pendant#&name=sku&value=096125. And once we paid to have it installed, we noticed one rim is bent. Basically looks like it sat in their warehouse with other products on top of it. I wouldn't shop here again.