Reviews

7/10

We had our closet installed by Scot Pritchard in Burlington-Oakville. In the end, he did excellent work and we are very happy with the finished product. We live in an older home where walls and ceilings aren't perfect, and he spent a lot of extra time making sure everything fit perfectly. Where Kwik Kloset loses points is Scott's overall attitude while completing the job and his level of customer service. He was very moody overall while in our home and sometimes wouldn't show up on a day he was scheduled to come and work. We would call him and he never picks up his phone, and emails are returned weeks afterward. He had to come order an extra piece for our closet and that took a couple of months for him to return. Although we're happy with the finished product, we're not sure it was worth the agony.

2 of 2 people found this review helpful.
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Company Response

Dear Oakville resident: I am so sorry you have had less than the perfect experience that other Kwik Kloset customers have been praising us for. Scott is going through some tough times and unfortunately he has apparently allowed it to affect his professionalism. I personally apologize on his behalf and mine, and hope that you will contact me at 1.866.477.2236 to speak directly about your experience.


First Review

4/10

You're going to get nothing but average work from this guy, and don't expect him to go above and beyond. He's pretty sloppy, and needs to be pushed to finish something exactly as requested. The impression is that he just wants to do the job as quickly as possible and while he's there, he's going to be pitching his next job to you. He also doesn't take direction well from women - just be aware of this if you hire him. He'll do the job, but there's a lot of better contractors out there.

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10/10

We moved into a house that had been renovated and had an addition built by a well-known builder that has worked on many homes in Olde Oakville. Because of their shoddy work not constructing the foundation, barrier and weeping tile to code, we had water leaking into our basement where the old foundation met the new in both the front and back of the house. We called MMT to investigate the problem and provide us with a quote. Just the amount of time they took to try and identify the root cause of the problem impressed us enough and we hired them after a reasonable quote and excellent reviews. They did not disappoint. The crew worked so hard to remedy the problem, and always checked with us before they had to do anything differently. They also helped us confirm that the builder did not follow building code during construction, which we were able to capture with some photos. MMT did an excellent job, and we would trust them again to work on our home.

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8/10

Rob and his crew were very curteous and efficient while working in our home. They took care to reduce the amount of damage to walls etc. when working with the stone. The end result is fantastic and we are enjoying our new fireplace. You will need to have your design already in mind as they do not have designers working on staff. As a result, if you want something more non-traditional it's probably best to look into a fireplace specialist in Toronto.

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10/10

Brent did a great job during the inspection of a home we were purchasing in Oakville. He was very thorough, took his time, and was very diligent in following up with any questions we had. We would recommend him to anyone looking for a reliable and detail-oriented home inspector. Thanks Brent!

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Company Response

Thank you so much for the reveiw PH in Oakville! I really appreciate it! I am glad that you are happy with the inspection. I always ask people at the end if they are comfortable with everything that we came across in the inspection. I want them to truely understand the home. If it takes me a little longer to go through everything, so be it. Yes, I always encourage people to contact me if they have questions at the inspection or months after they have moved in. Thanks again for the review and thank you for choosing Classic Home Inspections!!!