Reviews

1/10

I’ve been with Abbey Air/Service Experts for a dozen years. Now they are switching to a different company to take over service plans. It will cost MORE THAN DOUBLE to get the same service level I get now. Even a lesser plan will still cost more. I’m on hold with them now, trying to find someone who can tell me either how this can be or that it's all a big misunderstanding: the first woman I spoke to could only go by her script. Extremely disappointed.

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Company Response

We regret that you have concerns about our transition to Enercare and would like to assure you that we have every interest in ensuring that this transition is smooth and ultimately beneficial for you. We would like to understand how we can best resolve your concerns. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you.

2/10

Wish I had read these reviews before call this company. This has turned into an ordeal costing $600 -- $300 for their "repair" and another $300 to replace the plumbing valves and pipes they snapped. Plumber suggests trying to get full refund, says he'll even testify. These people should be ashamed of themselves.

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