Reviews

10/10

I called around 3 pm and a team arrived just before 7 pm on the same day. The team of Nick M. and Kyle T. were friendly and helpful and gave an accurate and fair estimate. The junk in my garage was quickly loaded and now we can park our cars in it again. Just like in the commercials. More, they take great care to make sure things that can be reused are taken to the right places or donated. I will definitely use this company again.

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Company Response

Thank you for sharing your 1-800-Got-Junk? Toronto experience. Being the premier junk removal service in Toronto, we are always able to accommodate same day service. We also pride ourselves on recycling, diverting and donating as much material as possible. I will pass on your review to Nick and Kyle. Thanks, Lukas and the 1-800-Got-Junk? Toronto Team!

8/10

I was surprised by the final cost so was not prepared with the right amount of cash, and they don't accept credit cards. Yes, credit card companies charge a ridiculous amount, but that is the cost of doing business in this day and age. I also recommend customers measure and calculate the square footage themselves first.

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Company Response

The final amount you said you were surprised about was included in the contract that you signed at your home prior to the start of the work. In keeping with our company policy, you were advised prior to the job date to measure the area to be cleaned so as to have an idea of what the final cost will look like. Once our specialists arrived at your home, the same area was measured and together the exact square footage confirmed before work began. That you were surprised by the final cost is not our making. Although we do not accept credit cards, our preferred methods of payment include debit payment, interac money transfer, commercial cheques and cash. We did a fantastic job for you just like we did for your brother that refereed you to us. Sad to hear the review is not about the quality of the work done.