We were lucky to buy our new home in 2009 when the housing market was low, so we got a great deal. We didn't know about the builder and bought on price and the great model that was available. We lucked out that the builder did a great job and we have now been in the house for 4 months. There are always some issues with new builds, but Arista has worked with us to resolve what they can. The only thing that seems to remain an issue is the painting on the door hinges, which they say is not warrantable, but the job that was done is horrible! Other than that we are very happy with our home and happy with our builder.