Reviews

10/10

I called North Durham Appliance as I would for ANY appliance repair I have. Again, they not only met my expectations but exceeded them!! When I noticed my dryer had no heat, I called immediately and was assured someone would be there the very next day! Kevin came by to have a look and was knowledgeable, friendly and quick. He told me what the issue was and that he had to order the part. He advised me it would be fixed Thursday afternoon. Here we are Thursday afternoon and I am back to doing laundry!! Thank you Kevin and North Durham Appliance for fixing my issue quickly and being more than reasonable with your pricing!!!

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Company Response

Thank you Shelley for taking time out of your day to review your service experience. I am so pleased we met your expectations. Thank you for your kind words and feedback but most importantly for your business.

0/10

Robyn was hired to renovate my kitchen and bathroom. She has my money and left my house inhabitable with no kitchen and no bathroom. She and her company are a a fraud. She has absolutely no regard for my family as she has made it impossible for us to live at our home. I have asked over and over for her to either refund my money that I paid for kitchen cabinets, bathroom cabinets and counter tops for both. She has refused to return the money and the work is still not done after 4 months!!! The little work that was finished has had to be ripped out as none of it was to code! Do not allow her into your home as she has no intention of actually renovating, just taking your money!!

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10/10

My issue was diagnosed over the phone by Kerri who was very professional and helpful. I sent her the model number of my machine and made an appointment. The tech arrived with the correct part and had it repaired in about 15 minutes! He tested the machine and took the time to explain what the concern was. Excellent service once again!! Thank you!!

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Company Response

Thank you Shelley for taking time to provide your feedback. We appreciate your repeat business and customer loyalty.