We bought a SEBO vacuum from vacuum king after the owner of highly recommended them. The vacuum has issues - I think it is a lemon - but that is a secondary issue. What really I find incredible is that when it was brought back into the store the owner was (according to my wife) passive agressive and "threatening"....wow. Not only did he not stand by the product he sold but he also was agressive. Simply put - we will never shop there again nor recommend it to anyone we know. Brutual customer service....you had better hope that your vacuum never has an issue.