An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
The sales person (Alana) was very helpful. Our experience with the crew was excellent. They were very polite and attentive to detail. They kept our house as clean as they could considering their task. If I were to have one negative comment it had to do with the scheduling. We were advised two weeks in advance the crew would arrive in the AM of the 24th between 8:00 AM and 9:30 AM. That time passed without phone call. I followed up with your office in Milton and was told that I would receive a return phone within 1 hour. That time came and went. We were now worried that the entire job was not going to happen. We called again and this time it was confirmed the crew would come in the PM. Suggestion: Give a pre date confirmation of the job. The times could be reconfirmed and it would also alleviate any confusion on the part of the customer. We are enjoying the comfort of the new attic insulation.
- Approximate cost of services:
- $1,700.00
- Company Response
Hi there Bill,
Thank you for your awesome review for our services. We glad we could help make your home as comfortable as possible.
The team at Great Northern Insulation