Reviews

10/10

Customer service at its finest!!! Jim kept in contact with us through out the reno. If he told my fiancé something, he would make sure to call me to make sure I knew what was going on as well. (my fiancé and I work opposite shifts) Jim and his helpers, came and went without disruption to us. They cleaned up every day so there was no inconvenience. We actually changed our reno while they were working , and Jim was completely accommodating. Now having said all that great stuff about customer service. Jim's work is top notch. I have already referred R.O.I to my step son. And we have work already in mind for next year. We will absolutely be calling R.O.I. Honestly I cannot say enough great things about Jim and his company. We have decided now that basement bathroom is the nicest room in our house lol.

Approximate cost of services:
$11,000.00
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Company Response

Thank you very much for this great review Karen. It was a pleasure working for you and Dennis. Accommodating your changes to achieve the result you wanted is just part of the customer service standard we strive to maintain. We look forward to working on your future projects. Thank you again for the kind words.