Vincent H. in Edmonton

Avalanche was dispatched to our home by KitchenAid to repair our dishwasher which had developed an internal leak. I was able to send a video of the problem to their office and avoid a diagnostic visit. The technician arrived on-time, was polite, promptly confirmed the problem and replaced the entire lower wash control system in under an hour. However, the technician did not bring extra towels with him and I had to do a bit of clean-up afterwards.

We had central air conditioning and a humidifier installed by Excel in 2009. He educated us on the process and explained the importance of sizing the unit correctly to provide sufficient cooling and de-humidification. The installation was professional, timely and tidy. The Carrier condensing unit he recommended was quiet and has not required any servicing in the last 8 years it's been running.