Reviews

10/10

Anton and his crew were very professional, polite, friendly and careful in demolishing the shed. Debris was cleaned up. Would definitely recommend their service.

Approximate cost of services:
$1,695.00
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Company Response

Thanks Sandra pleasure working with you. Anything you need give us a call. Stay safe

7/10

I did not receive a text message from this company. I am very satisfied with the product however, the workers left behind lots of metal pieces, old screening, screws and spikes in my garden, on my front porch and driveway when they came to my house on June 8. I phoned the sales man who had come to my house and told him about this and he asked if I could just throw the trash out. Then came back and said the workers would come back to clean it up. They did and threw the trash in my recycle bin. This type of metal is not recyclable. I informed the salesman again that the trash was put into my blue box. He stated he would talk to his manager and get back to me and I have not heard anything since that time. So the metal trash is still sitting in my blue box......waiting to be cleaned up.

Approximate cost of services:
$7,300.00
0 of 2 people found this review helpful.
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Company Response

We apologize for this occurrence and this was a miscommunication, We thought this had been taken care of. Our General manager has gone over today and removed all of the debris that had been left behind. We will definitely be speaking to the crew who came out to your home.

10/10

Yuri and his workman were great. fast and efficient. Yuri came first and worked quickly to take measurements etc. and the day his worker came, it was bitterly cold and windy but he did his work very professionally and well. I would definitely recommend them to my friends.

Approximate cost of services:
$1,200.00
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Company Response

Thank you Sandra we are so happy to hear that you had good experience with our company. We hope to see you again soon for next projects.

10/10

Rupert and Brown just finished cleaning my air ducts and I am so pleased with the service they provided. They were fast and efficient, showed me before and after pictures, and were so pleasant to deal with. A very professional service. I would highly recommend their service to anyone who asks for the name of an air duct cleaning company. Thanks, Rupert and Brown

Approximate cost of services:
$250.00
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Company Response

It was a pleasure doing business with you. Thank you for choosing Twelve Points Air Duct Cleaning. We are pleased that you are satisfied with the service you have paid for. Once again, thank you for choosing us.

10/10

We had an ice storm on Thursday March 24 which broke a large branch off my tree at the front of my house, the branch landed on my roof and hung there. The next day was Good Friday/Easter weekend so I was unable to call until the Monday. Craig was very accommodating and said that he and his crew could come that very day to take the limb down. I had to leave and by the time I got back, all the work was done, everything cleaned and no damage done during removal. I was very impressed with the service, efficiency and accommodation given to me. Thanks very much, Craig. I will definitely recommend this service.

Approximate cost of services:
$300.00
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Company Response

I appreciate the review and the work. Thank you for both. All the best, Craig.

10/10

This was a wonderful experience. From the first phone call to the techs coming to my house, everyone was polite and friendly. All work was done quickly and cleanly. I was very impressed with all the staff and the work that was done.

Approximate cost of services:
$3,500.00
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Company Response

Thank you so much Sandra! We take pride in our work ethics and making sure that your home is brought back to a safe, healthy living environment! Have a wonderful day. Alissa - Customer Service Manager

10/10

I have used Chris' service twice now. He is knowledgeable, prompt and an excellent technician. He asks questions during the initial phone call so that he knows what parts to bring and then there is no delay in getting your appliance fixed. He always takes the time to explain what is wrong and what needs to be done to fix the problem. He is an excellent technician and I have already recommended his service to a friend. Thanks Chris!!

Approximate cost of services:
$260.00
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