Al from Ottawa

Gary responded promptly and solved the problem immediately. I had received a previous estimate (which cost me $50) which quoted the requirement at about $5,000! Will definitely consider him my "go-to"plumber.

From start to finish an excellent project! Alex, the project manager was punctual, prompt, and professional. He provided a comprehensive bid package outlining all aspects of his proposal. As a certified GAF installer, Excel offered a warranty well superior to others who quoted. His estimate was $3000 less than the next lowest, with the better warranty, and included items quoted as extras on other bids. As we were approaching the end of the roofing season, Alex expedited the job, fitting us in three weeks before his original estimate, which was much appreciated. The team arrived at the time promised and were actually a double-sized crew which meant the job was done most expeditiously. In that our house is an infill in the Glebe workers were constrained somewhat with access, but were able to work around those limitations. They were enthusiastic, polite, and friendly. At the end of each day they cleaned up very well. It was a pleasure dealing with Alex and his crew. The price was right and we got a complete roof system using quality materials. Overall, I am happy to rate Excel Building and Roofing as a 10/10 and would not hesitate in recommending them to others in need of roofing.

PRE-SALE: We had been looking for kitchen appliances for some time, both on the internet and at several retailers. It became clear the CAS offered prices that were more than competitive for similar brand-name appliances. It also offered a comprehensive selection which made comparing features of various brands relatively easy. My only concern was that, in some cases, prices seem to change almost daily. DECISION DAY: We had pretty much made the decision to visit CAS for the purpose of making our final purchase decisions. We were assisted by Gary, who proved to be most helpful, providing advice and assistance without being overbearing. The overall transaction went very smoothly and we we confident we had ordered the best appliances for our needs and budget. DELIVERY: While the fridge, stove, and dishwasher were not urgent, we needed the microwave, which we were able to pick up from the store. We arranged for delivery of the remainder, which took about two weeks as the fridge was on order. The delivery charge was a very affordable $59. The appliances arrived spot on the promised time and the crew was fast, efficient and friendly, taking away all the packing materials, which we appreciated. WARRANTY ISSUE: When we unpacked the microwave, we noticed a small indentation on the stainless steel fascia of the door. We contacted our salesman, Gary, who despatched the required claim form which we filled and returned. He then ran with the ball, co-ordinating the door's replacement and installation with Samsung. After short wait period, a technician appeared with the new door which he installed. OVERALL: The whole process with CAS was smooth, friendly, and efficient. On the day of our transaction, I checked other retailers' websites and found the for identical items, we saved over $700 compared to the best local price I could find. Highly recommended!