WORST MOVING COMPANY EVER. STAY AWAY!! I have never written a review for any company or anything before really, but if this can help even one person out I'd be glad. If you ever do/plan to move, SERIOUSLY I AM NOT KIDDING WATCH OUT FOR THIS COMPANY!!!! They have had all of my belongings for almost a month now. (clothes, shoes, furniture, books, kitchen utensils etc) My delivery was picked up from Calgary on July 22nd (they were over 5 hours late for pick up as well btw) Every time they are supposed to deliver, they call and tell me they are going to be a week late. Customer service is absolutely clueless and unprofessional in all of their dealings. They changed an Aug 11th delivery to Aug 17th Then on Aug 17th they changed the delivery to Aug 23d On the 23rd, after I still had not received my delivery, after 6 calls, 2 hours of being out put on hold and then HUNG UP ON, I finally was able to speak to a man named Sam who said "we can 110% assure you that your stuff will be delivered to your apartment on the 26th" On the 26th, when I STILL hadn't received my delivery, I was told "We don't ever give out delivery dates because we don't know when the delivery happens" WTF???????? Today on the 26th, the delivery date has been changed to 9:00 am on the 27th. I called again to confirm this, and the lady on the line said they would call in an hour to see "what time they could make it." Basically that means they are not delivering my stuff on the 27th either. This company is terrible. They aren't tracking any of my belongings, for all I know, they don't even have my things anymore. My entire life is in their stupid truck. They are not even compensating for their unprofessional service, for any of my belongings, or any of the inconveniences they have put me through. If you or anyone you know is moving, DO NOT book with this company. They take your things and transfer them through 4 or 5 other companies, and then each company says they are not responsible anymore. It is complete BULL. RUN AWAY. TELL YOUR MOTHER, FATHER, SISTER, BROTHER, FAMILY, ENEMIES. EVERYONE. I would not want the devil himself to use such god awful service.
- Approximate cost of services:
- $700.00